Returns & Exchanges
At HILLS, we want you to love what you wear. If something isn't right, here's how returns work:

Returns & Exchanges Window
You may request a return or exchange within 3 days of receiving your parcel.

Exchanges
We're happy to exchange your item for a different size or article within the 3-day window, provided it meets the conditions below.

Refunds
Please note we do not offer cash refunds. Returns are eligible for exchange or store credit only.

Condition of Items
To be eligible, items must be unworn, unwashed, and returned in their original condition with tags intact. We cannot accept or exchange items that are damaged, worn, or altered after delivery.

How to Request
Message us on WhatsApp at +92 325 9537747 or email thehills.store1@gmail.com within 3 days of delivery, and our team will guide you through the process.